An interaction is defined as a complete back-and-forth exchange between an ARA representative and a user, regardless of the channel (voice, email, or chat).

Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.

Yes, the Pro plan includes a 14-day free trial so you can experience advanced Reasoning Engine™ capabilities before committing.

Unlike basic bots, our Reasoning Engine™ uses elite architecture to understand context, brand intent, and urgency, allowing for more human-like and effective business representation.

Starter and Pro plans have no setup fees. Enterprise implementations may involve a one-time onboarding fee depending on the complexity of your custom integrations.